Page 64 - 2020 A Year in Review

2020 SUMMARY OF ACTIVITY FOR THE POLICE DETAILS ADMINISTRATIONS
CLERK
Total Hours Billed 33,916

Total Salary Billed $1,773,269.61
Total Administrative Fees Billed $145,843.01
Total Other Fees Billed $25,641.66
Total Equipment Fees Billed $488,810.00

Total Billed $2,433,564.28

SWITCHBOARD OPERATOR

The switchboard operator

remains a full time position. It
is currently staffed Monday

through Friday between the
hours of 8:30am to 4:30pm.

The switchboard operator’s
responsibilites include the

efficient and proper operation
of the switchboard, proper
routing of calls, mail, and packages, greeting visitors to headquarters, and accepting

games of chance applications. The switchboard operator also assists Records
personnel in the retrieval of reports and the IMC name merge project.

The switchboard operator processed a total of 17,869 calls to the police department in
CY2020. Of those calls 12,774 were routine while 5,095 were transferred to the
Communications Center for additional attention.

64
Cranston Police Department Year in Review 2020