Page 26 - 2020 A Year in Review

The Cranston Police

Department Communications

Center is responsible for

answering 911 and non-

emergency calls. The

Communications Center is

staffed by thirteen full time

civilians; they prioritize and

enter calls for service for citizens relating to crimes in progress, traffic accidents,

delayed reports, and other situations requiring a police response. Information received

by the dispatchers is dispatched directly to officers in the field by radio and through the

Mobile Data Terminals in the police cruisers. The Communications Center provides

support to the Police Department by managing access to communication systems,

including phone and radio, to ensure necessary resources are deployed for the Police

Department to safely respond to crimes and ensure the needs of our community are

met. The Communications Center is a critical and vital link to Police, Fire, Rescue, and

other emergency services. In 2020, the Communications Center dispatched 69,530 calls

for service, some of those calls were initiated by citizen while others were officer

generated events.

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Cranston Police Department Year in Review 2020