Page 22 - 2022 A Year in Review Final

The Cranston Police

Department Communications

Center is responsible for

answering 911 and non-

emergency calls. The

Communications Center is

staffed by thirteen full time

civilians; they prioritize and

enter calls for service for

citizens relating to crimes in progress, traffic accidents, delayed reports, and other

situations requiring a police response. Information received by the dispatchers is

dispatched directly to officers in the field by radio and through the Mobile Data

Terminals in the police cruisers. The Communications Center provides support to the

Police Department by managing access to communication systems, including phone

and radio, to ensure necessary resources are deployed for the Police Department to

safely respond to crimes and ensure the needs of our community are met. The

Communications Center is a critical and vital link to Police, Fire, Rescue, and other

emergency services. In 2022, the Communications Center dispatched 74,225 calls for

service, some of those calls were initiated by citizens while others were officer

generated events.

Two new dispatchers were hired during 2022 to fill dispatch vacancies; they were

chosen for the position after an extensive hiring and selection process.

22
Cranston Police Department Year in Review 2022